About Us

About PrideInn Hotels & Conferencing, Kenya
PrideInn chain of hotels consists of 8 hotels PrideInn Paradise Beach Resort and Spa, PrideInn Flamingo Beach Resort, PrideInn Mombasa City, PrideInn Nyali, PrideInn Diani, PrideInn Westlands, and PrideInn Azure which range from luxury to economy. We combine excellent service with a personal touch to ensure that all our guests receive world-class service in all our hotels in Kenya.
Premium Hotels
PrideInn Paradise Beach Resort and Spa Serena Road, Shanzu, Mombasa
PrideInn Flamingo Beach Resort Serena Road, Shanzu, Mombasa
PrideInn Azure Lantana Road, Westlands Nairobi
Comfort Hotels
PrideInn Mombasa City Haile Sellasie Avenue
PrideInn Nyali Links Road, Nyali, Mombasa
PrideInn Diani Ukunda, Diani Mombasa
PrideInn Brands
The Royal Kitchen Buffets of PrideInn

Word from MD

OUR VALUES

Our Vision
To be the leading Hospitality brand in Africa
Our Mission
We are a TEAM Obsessed with Service, Experience and Variety.
[ Obsessed - Service - Experience - Variety ]
Our Slogan
Feel the PrideInn Touch
Brand Promise
Global feel with Kenyan soul

OUR PROMISES

-
Good Night
Sleep -
Refreshing
Shower -
Hot
Breakfast -
Business
& WiFi -
Maximum
Security -
Great
Food

THE 4 MILES

Smile: My smile lights up the world of my guests and colleagues.
Greet: I must greet everyone I meet by name
Interact: I anticipate and listen to guest needs
Assist: I own and resolve guest needs swiftly.

EMPLOYEE VOICE OF HONOUR

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Integrity
-
Teamwork
-
Ownership
-
Innovation
-
Compassion
-
Accountability

Pridennaire Values
DAY | VALUE | EXPLANATION |
---|---|---|
MONDAY | Appearance | I take Pride in my professional look, clean and safe environment. |
TUESDAY | Excellence | I aim at getting it right the first time and all the time. |
WEDNESDAY | Experience | I create unique and memorable encounters for my guest. |
THURSDAY | Empowerment | I take charge of ensuring my guest experience is a delight. |
FRIDAY | Teamwork | My colleagues bank on my team spirit, we are a family and stronger together. |
SATURDAY | Learning |
My colleagues possess a great wealth of knowledge and expertise; I seek to learn from them and grow daily. |
SUNDAY | Product and Process | The success of this company highly depends on what I do, I will seek to innovate for its growth and own the process to success. |
Our Team

Mohammed S. Kassam
Chairman

Hasnain Noorani
Founder and CEO

Mrs. Farzana Zahir
Sales And Marketing Director

Jackton Amutala
Regional Manager,Nairobi

Victor M. Shitakha
Regional Manager, Mombasa

Nicholas Ochieng
Group Human Resource Manager

Shueb Jin
Group Head of Finance

Ann Peggy
GM PrideInn Paradise

Jaspreet Singh
Head of IT