About PrideInn Hotels & Conferencing, Kenya
PrideInn chain of hotels consists of 8 hotels PrideInn Paradise Beach Resort and Spa, PrideInn Flamingo Beach Resort, PrideInn Mombasa City, PrideInn Nyali, PrideInn Diani, PrideInn Westlands, and PrideInn Azure which range from luxury to economy. We combine excellent service with a personal touch to ensure that all our guests receive world-class service in all our hotels in Kenya.
PrideInn Paradise Beach Resort and Spa Serena Road, Shanzu, Mombasa
PrideInn Flamingo Beach Resort Serena Road, Shanzu, Mombasa
PrideInn Azure Lantana Road, Westlands Nairobi
PrideInn Mombasa City Haile Sellasie Avenue
PrideInn Nyali Links Road, Nyali, Mombasa
PrideInn Diani Ukunda, Diani Mombasa
The Royal Kitchen Buffets of PrideInn
Word from MD
Dear Esteemed Guest,
PrideInn started as a dream to fill a gap in 2011. The dream was to give Kenya an exceptional hotel at outstanding value. We started with one little hotel of 28 room in Westlands, Nairobi. This dream grew bigger as we received your love and support. PrideInn now has a total of 8 hotels with over 700 rooms operating under 2 different brands catering to the various market segments.
I take this opportunity to welcome you to PrideInn as we take you through the experience of “Feel the PrideInn Touch” and assure you of our finest service and maximum comfort. The PrideInn Touch is all about our promises to you of a sound sleep, refreshing shower, facilities for business where we pride about our Wi-Fi connectivity and great food through the day whilst our smiling and jovial team take care of you and your guests. We are a company that has always put our teams interest at heart and like having fun whilst doing what we do best. That way we give our guests the best with genuine smiles and all the willingness to deliver
Ever since our inception in 2011, we have always had the environment in mind and have designed the hotels to take advantage of the natural resources that Kenya enjoys. We are now fully committing ourselves to going green whilst still ensuring that we provide our guests exceptional hotel spaces and services.
Your love and support has made us work harder. We have a very exciting vision ahead of us. We have decided to put up even better hotels and conference centres in every major County within Kenya and various countries in Africa whilst still remaining true to our brand promises and philosophy which ensures every PrideInn shall have the “Global Feel with Kenyan Soul”
My team and I take this opportunity to welcome you to PrideInn and we are always happy to assist in anyway possible to make your stay and experience more comfortable. Feel free to drop in a line on firstname.lastname@example.org should you have any recommendation, feedback or partnership opportunities.
Thank you once again.
PrideInn Hotels and Conferencing
To be the leading Hospitality brand in Africa
We are a TEAM Obsessed with Service, Experience and Variety.
[ Obsessed - Service - Experience - Variety ]
Feel the PrideInn Touch
Global feel with Kenyan soul
THE 4 MILES
Smile: My smile lights up the world of my guests and colleagues.
Greet: I must greet everyone I meet by name
Interact: I anticipate and listen to guest needs
Assist: I own and resolve guest needs swiftly.
EMPLOYEE VOICE OF HONOUR
|MONDAY||Appearance||I take Pride in my professional look, clean and safe environment.|
|TUESDAY||Excellence||I aim at getting it right the first time and all the time.|
|WEDNESDAY||Experience||I create unique and memorable encounters for my guest.|
|THURSDAY||Empowerment||I take charge of ensuring my guest experience is a delight.|
|FRIDAY||Teamwork||My colleagues bank on my team spirit, we are a family and stronger together.|
My colleagues possess a great wealth of knowledge and expertise;
I seek to learn from them and grow daily.
|SUNDAY||Product and Process||The success of this company highly depends on what I do, I will seek to innovate for its growth and own the process to success.|
Mohammed S. Kassam
Founder and CEO
Mrs. Farzana Zahir
Sales And Marketing Director
Victor M. Shitakha
Regional Manager, Mombasa
Group Human Resource Manager
Group Head of Finance
GM PrideInn Paradise
Head of IT