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combine excellent service

With a Personal Touch

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About Us

About PrideInn Hotels & Conferencing, Kenya

PrideInn chain of hotels consists of 8 hotels PrideInn Paradise Beach Resort and Spa, PrideInn Flamingo Beach Resort, PrideInn Mombasa City, PrideInn Nyali, PrideInn Diani, PrideInn Westlands, and PrideInn Azure which range from luxury to economy. We combine excellent service with a personal touch to ensure that all our guests receive world-class service in all our hotels in Kenya.

Premium Hotels

PrideInn Paradise Beach Resort and Spa Serena Road, Shanzu, Mombasa
PrideInn Flamingo Beach Resort Serena Road, Shanzu, Mombasa
PrideInn Azure Lantana Road, Westlands Nairobi

Comfort Hotels

PrideInn Mombasa City Haile Sellasie Avenue
PrideInn Nyali Links Road, Nyali, Mombasa
PrideInn Diani Ukunda, Diani Mombasa

PrideInn Brands

The Royal Kitchen Buffets of PrideInn

Word from MD

Dear Esteemed Guest,

PrideInn started as a dream to fill a gap in 2011. The dream was to give Kenya an exceptional hotel at outstanding value. We started with one little hotel of 28 room in Westlands, Nairobi. This dream grew bigger as we received your love and support. PrideInn now has a total of 8 hotels with over 700 rooms operating under 2 different brands catering to the various market segments.

I take this opportunity to welcome you to PrideInn as we take you through the experience of “Feel the PrideInn Touch” and assure you of our finest service and maximum comfort. The PrideInn Touch is all about our promises to you of a sound sleep, refreshing shower, facilities for business where we pride about our Wi-Fi connectivity and great food through the day whilst our smiling and jovial team take care of you and your guests. We are a company that has always put our teams interest at heart and like having fun whilst doing what we do best. That way we give our guests the best with genuine smiles and all the willingness to deliver

Ever since our inception in 2011, we have always had the environment in mind and have designed the hotels to take advantage of the natural resources that Kenya enjoys. We are now fully committing ourselves to going green whilst still ensuring that we provide our guests exceptional hotel spaces and services.

Your love and support has made us work harder. We have a very exciting vision ahead of us. We have decided to put up even better hotels and conference centres in every major County within Kenya and various countries in Africa whilst still remaining true to our brand promises and philosophy which ensures every PrideInn shall have the “Global Feel with Kenyan Soul”

My team and I take this opportunity to welcome you to PrideInn and we are always happy to assist in anyway possible to make your stay and experience more comfortable. Feel free to drop in a line on md@prideinn.co.ke should you have any recommendation, feedback or partnership opportunities.
Thank you once again.
Hasnain Noorani
Managing Director
PrideInn Hotels and Conferencing

OUR VALUES

Our Vision

To be the leading Hospitality brand in Africa

Our Mission

We are a TEAM Obsessed with Service, Experience and Variety.
[ Obsessed - Service - Experience - Variety ]

Our Slogan

Feel the PrideInn Touch

Brand Promise

Global feel with Kenyan soul

OUR PROMISES

  • Good Night
    Sleep

  • Refreshing
    Shower

  • Hot
    Breakfast

  • Business
    & WiFi

  • Maximum
    Security

  • Great
    Food

THE 4 MILES

Smile: My smile lights up the world of my guests and colleagues.

Greet: I must greet everyone I meet by name

Interact: I anticipate and listen to guest needs

Assist: I own and resolve guest needs swiftly.

EMPLOYEE VOICE OF HONOUR

  • Integrity

  • Teamwork

  • Ownership

  • Innovation

  • Compassion

  • Accountability

Pridennaire Values

DAY VALUE EXPLANATION
MONDAY Appearance I take Pride in my professional look, clean and safe environment.
TUESDAY Excellence I aim at getting it right the first time and all the time.
WEDNESDAY Experience I create unique and memorable encounters for my guest.
THURSDAY Empowerment I take charge of ensuring my guest experience is a delight.
FRIDAY Teamwork My colleagues bank on my team spirit, we are a family and stronger together.
SATURDAY Learning My colleagues possess a great wealth of knowledge and expertise;
I seek to learn from them and grow daily.
SUNDAY Product and Process The success of this company highly depends on what I do, I will seek to innovate for its growth and own the process to success.

Our Team

Mohammed S. Kassam

Chairman

Hasnain Noorani

Founder and CEO

Mrs. Farzana Zahir

Sales And Marketing Director

Jackton Amutala

Regional Manager,Nairobi

Victor M. Shitakha

Regional Manager, Mombasa

Nicholas Ochieng

Group Human Resource Manager

Shueb Jin

Group Head of Finance

Ann Peggy

GM PrideInn Paradise

Jaspreet Singh

Head of IT

Important Information

 

PrideInn Beach Resorts

PrideInn Hotels

PrideInn Express

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